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2012 Hawaii's Top Employers Profiles

(page 8 of 30)

Central Pacific Bank

The executives at Central Pacific Bank (CPB) know firsthand that if the company is to succeed, it must take care of its employees.  That’s the reason, in spite of facing significant financial challenges prior to 2011 that CPB is once again among the state’s Best Places to Work. “We’ve worked hard to build a caring, collaborative company culture for our employees,” says Catherine Ngo, executive vice president and chief administrative officer. “The teamwork, dedication, and hard work of our employees are a big part of what enabled the company to return to profitability last year.”

For Central Pacific Bank employees, having fun is just a part of the job.  The 2011 employee video, which premiered at the CPB holiday party, included a company-wide flash mob dance sequence. Pictured are just a handful of the spirited employees who participated.

CPB’s core values (Teamwork, Integrity, and Exceptional Service), which were defined by the employees themselves, help set the tone for the company’s corporate culture.  Employees are regularly rewarded for exemplary demonstration of these principles.  And as expected of an employer of choice, CPB has performance, compensation, and benefit plans that support its corporate goals and company culture.

CPB also makes it a point to really listen to its employees. Last year, a handful of programs were initiated to continue fostering open communication and building trust.  Upward appraisals were conducted to help identify strengths and blind spots in leadership skills, and executive management began scheduling “talk story” sessions with its 900+ employees.

CPB remains committed to supporting its community, including those causes in which its employees are personally involved. Last year, almost 90 percent of CPB’s employees participated in community projects, greatly expanding the company’s footprint in the community.

CPB employees are also big on volunteering, including tree planting, fundraising for charities, and building homes for the needy.


Perhaps what really makes CPB a great place to work, is that its employees simply know how to have fun.  A video spoofing the company and its management team is debuted at the annual holiday party.  Last year’s video incorporated a companywide Flash Mob dance sequence. And the Employee Club plans fun events, such as picnics, movie nights, tailgating, and even a “Second Chance” prom. “Acknowledging employees for a job well-done is a necessity,” says Ngo. “But fostering a culture where our employees can have a little fun is equally important.”


544-0500 toll-free: 1-800-342-8422
220 S. King St.
Honolulu, HI 96813

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