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Hawaii's Top Employers 2013: Hickam Communities LLC

Hickam Communities's property management team.
 

Hickam Communities is the developer and property manager of more than 2,400 homes at Hickam Field on Joint Base Pearl Harbor-Hickam.  Its 86 employees have the important responsibility of taking care of military families living in its community, many of whom have a spouse deployed and their nearest relative is often thousands of miles away.

“Our team does such a wonderful job creating a sense of ‘ohana among our residents, so it’s only fitting that we in turn take care of our employees,” said Jerry Schmitz, Hickam Communities’ Project Director.  “To be recognized as one of the ‘Best Places to Work’ and knowing that it’s based on feedback from our team shows that we’re doing right by our employees.”

Schmitz and his management team rely heavily on their employees to provide feedback on issues affecting staff as well as opportunities to improve.  An Employee Action Council established two years ago has resulted in several enhancements, from ideas, suggestions and concerns raised by staff.  The council is managed by employees to help address workplace issues, suggest policy refinements and changes, and organize recognition programs and team building activities. 

“The Amazing Race-Hickam Communities Style” winning team.
L to R: Barbara Asato, Rick Alcain, Liane Nakamura, Harvey Ahina.

“Recognition of our employees’ contributions to our business and to their co-workers is an important part of our corporate culture,” said Stephen Quinn, Director of Property Management.  “We make a concerted effort to show our leadership’s appreciation of individual and team efforts and provide opportunities for them to be recognized by their peers.”  Quarterly award luncheons are held to recognize outstanding individual employees and teams.

“Our employees manage approximately 1,000 move-ins, 1,000 move-outs and over 20,000 service calls annually, and the turn-over and workload requires strong teamwork and discipline,” said Quinn.  “Everyday we see the focus and dedication of our employees in assuring we provide the best homes and communities for our military families.  It is an honor to work with such a fine team.”

Beyond taking care of its staff, Hickam Communities and its owner, Lend Lease, also are committed to supporting the community their employees live in.  Community projects with local elementary and high schools, restoration and clean-up efforts on preservation lands and providing work to local businesses continue to be important initiatives in the companies’ efforts to build community and promote social, environmental and economic sustainability.

Hickam Communities is the Air Force’s preferred developer to design, construct, renovate and maintain homes at Hickam Field through 2057.  Developing sustainable communities is an important initiative of Hickam Communities and the Air Force.  In 2011, it completed the first Air Force neighborhood to have all its homes achieve LEED Certification, and last year it completed the installation of a four megawatt photovoltaic system that is expected to produce more than 5.6 million kilowatt hours of electricity annually. Its development team is also undertaking one of the largest residential historic rehabilitation projects in the nation.  

 

(808) 423-2300
211 Mercury Street
Honolulu, HI 96818
www.hickamcommunities.com

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