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Hawaii's Top Employers 2013: Island Insurance Company, Ltd.

Front row (left to right): Nova Kim, Brian Hirano, John Schapperle, Dawn Hirano, Joan-Maree Sasaki. Back row (left to right): Marites Untalan, Leighton Ito, Barbara Kaufman, Frances Aguada, Michael Salvatera, Mitchell Matsuura, Guyton Galdeira, Ramy Ng.

For nearly 75 years, Island Insurance has fulfilled the insurance needs of Hawaii providing affordable and creative insurance solutions for local families and businesses.  This customer focus has led Island Insurance to become the State’s largest locally-owned property and casualty insurance company.

Currently in its seventh consecutive year as one of Hawaii’s Best Places to Work, Island has also continued its prestigious ranking as one of the Top 50 Property and Casualty insurance companies in the nation by the Ward Group for the fifth consecutive year.  John Schapperle, President and Chief Operating Officer, reflects upon the reasons for Island’s growing national recognition.

“To be regarded as one of the nation’s top performing companies is the culmination of the hard work and dedication of each employee,” says Schapperle. “We are fortunate to have a talented work force and we consistently strive to cultivate a corporate culture that is rewarding and engaging for everyone.”

The company’s consistent focus on creating a positive work environment, empowering employees, rewarding initiative and providing opportunities for professional growth have yielded impressive results.

“Continuing education is also a big part of our culture,” says Schapperle. “We currently have the highest percentage of employees who hold the Chartered Property Casualty Underwriter (CPCU) designation and were previously honored as Hawaii’s CPCU Company of the Year.”  

Additionally, the company looks to the future with its Property and Casualty Internship Program. “Our internship program is the first of its kind in Hawaii and is designed to encourage careers in insurance and build future leaders in our industry,” says Schapperle. “I am convinced that the innovation, creativity and leadership of our employees is a big reason why we received the PBN Business Leadership Hawaii Award in the Large Business Category.”

But it’s not all work and no fun.  The company regularly holds events where employees are treated to fun activities such as bowling, karaoke, Nintendo Wii, and sumo wrestling. Island also encourages community involvement by hosting events like the annual Halloween trick-or-treating festivities at Kapiolani Medical Center, and promotes healthy lifestyles by offering weekly Zumba and Body Sculpting fitness classes.

It is also paramount to recognize employees for their achievements in celebrations such as Service and Attendance, Leadership Development, Customer Service Week and Merits of Achievement.

“Recognition and appreciation programs are part of our culture,” says Schapperle.  “We are constantly building an engaging corporate culture that will attract and retain the most talented employees.”  


(808) 564-8200
P.O. Box 1520
Honolulu, HI, 96806

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