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Leaders in Technology

Cloud Computing and Beyond

(page 2 of 6)

If you’re starting a new business, it doesn’t make sense to buy
the server infrastructure and maintain it.
-Anthony Giandomenico, Director of Managed
Services, Hawaiian Telcom

Hawaiian Telcom

1177 Bishop Street
Honolulu, HI 96813

Hawaiian Telcom is a trusted communications partner, and has continually evolved its business portfolio to include a wide array of voice, data, and security products and services. “We are an organization that provides complete business solutions that our customers can rely on,” says Anthony Giandomenico, Director of Managed Services for Hawaiian Telcom.

Some of the company’s most recent offerings include managed security, information technology consulting, and now cloud computing solutions. “People think cloud technology is something new but it’s been around for a while - it was just referred to as ‘hosted services’. What makes it so compelling now is that with the increased speed and decreased cost of broadband, any size business can benefit from the reliability and added security our network offers. It’s a growing need in the market, especially for new businesses. If you’re starting a new business, it doesn’t make sense to buy the server infrastructure and maintain it. I think cloud computing is changing the dynamic of how small businesses are run.”

So what are the benefits of switching to a hosted service? “One of the biggest advantages we see right now, is the opportunity to get the latest and greatest technology without investing capital in infrastructure or the skilled resources needed to maintain it. For example, cyber criminals don’t discriminate between small and large business. Both types of business have the same valuable information they need to protect. It makes perfect sense to let a skilled company manage and maintain that for you.”

When it comes to choosing a company to provide such important services, where do you start? Giandomenico says it’s all about trust in the infrastructure. “For cloud, you’re trusting your valuable information to someone else. You need to ensure that the provider has a VERY reliable network. If the network goes down, you can lose access to your data. So not only does the technology need to be solid, but the support team must be skilled in different technology domains. Networks, systems, security, applications, all of it. And they need to have them available 24x7. That’s why Hawaiian Telcom is a clear choice as provider for these types of services. Nobody has the depth of talent or the proven reliability of the network that we have here. Plus, we have specialists in our Network Operations Center monitoring our entire network 24 hours a day, 365 days a year.”

As one of the largest service providers on the island, Hawaiian Telcom is well positioned to provide a sort of one-stop shopping solution for a wide range of business needs. “Whether we’re talking about database, network, or security engineers, we all have one common goal and that is to make sure the resources are available to the users,” he says, “We have all of the different technologies and skill sets under one roof.”

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