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Best Places to Work - Large Companies

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First Hawaiian Bank

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Rank:2
Company:First Hawaiian Bank
Address:999 Bishop Street Honolulu, HI 96813
URL:www.fhb.com
Year Founded:1858
Number of Full-time Employees:1907
Overview:First Hawaiian Bank is Hawaii's oldest and largest financial institution with nearly $12 billion in total assets. The bank is headquartered in Honolulu and has 56 branches throughout Hawaii, 3 in Guam and 2 in Saipan. Its subsidiaries include First Hawaiian Leasing, Inc, primarily engaged in commercial equipment and vehicle leasing; and Bishop Street Capital Management, Inc., a registered investment advisor which furnishes money management services to individual and institutional clients. First Hawaiian is a true relationship bank having segmented its customer base between Private, Personal, Business and Mass Market customers. The various segments receive product and service discounts, as well as an assigned banker, based on the amount of business they do with the bank. For example, one of First Hawaiian's principal relationship banking products is the Priority Banking Plan that contains three levels of product and service benefits that increase with the amount of the business that the customer has with the bank. To attract the senior market in Hawaii, First Hawaiian offers the Primetime Senior Banking program, which is the largest of its kind in Hawaii, Guam and Saipan. In addition to banking discounts, customers annually receive a value book from local merchants and discounts aimed at the senior market. First Hawaiian is also the largest local issuer of credit and debit cards. Card offerings include the popular Aloha AirAwards Card as well as the innovative Priority Rewards Card which provides both local and national merchant awards to consumers who redeem Priority Rewards points. In addition to other basic loan and deposit services, the bank has a full-service wealth management division that provides complete estate planning, investment and insurance services.
CEO:Donald G. Horner
Status:Privately Held
Number of Part-time Employees:221
Average Annual Salary - Exempt Employees:56000
Average Annual Salary - Non-exempt Employees:24000
Number of Job Applicants:6120
Number of Hires (Last Fiscal Year):498
Voluntary Turnover:16.7%
Female Employees:1540
Percentage of Female Employees:72%
401(K) or 403(B) Match:Yes
Percentage of Match:100% of first 3%
Average Hours Training Offered per Year:18.5
Number of Paid Company Holidays:
Number of paid vacation and personal days:10
Interesting Fact:First Hawaiian Bank offers key employees an opportunity to participate in a Phantom Stock Plan, which is somewhat similar in concept to an employee stock participation plan, but without Oreal stock. The BancWest Corporation Phantom Stock Plan awards selected key employees an opportunity to receive a cash award based on a four year aggregated return on shareholders equity of BancWest Corporation, of which First Hawaiian Bank is a subsidiary.
Best Practices #1:High-potential employees are identified through succession planning discussions and mentored for professional and personal development. These employees possess incredibly varied backgrounds with tremendous depth and ability. Employees' strengths are matched with the needs of the company, with a particular focus on talent. They are positioned throughout the bank to successfully complete a series of positions that provide a comprehensive background of financial services expertise. Throughout the year, supervisory training classes are held for new and continuing supervisors. Sessions on diversity training, hiring and interviewing tips, effective performance evaluations and harassment training are just some of the supervisory training classes held throughout the year. Leaders of First Hawaiian Bank must exemplify the core values of the bank while at work and outside of work, as representatives of our community. Our Senior Management Committee reviews each recommendation for promotion to an officer level, using our core values as a guidepost for decision-making. Mentoring also takes place to round out each future leader's career development.
Best Practices 2:Feeling of Ohana: As the oldest company that truly cares about its employees, over the years, First Hawaiian's management has worked tirelessly to foster a family feeling on the job. During times of disaster or unforeseen personal tragedy, the bank is very generous in its support of employees and their families. For example, after a recent typhoon on Guam in which one of our employees lost his entire home and belongings, our employees rallied behind our fellow employee and collected boxes and boxes of clothing and other household goods to ship to our employee and others in need due to this natural disaster. In addition, First Hawaiian Bank made a significant contribution to the local chapter of the Red Cross who was leading the recovery effort. Annually the bank puts on a Retiree Reunion for all of its retirees. The festive luncheon event includes generous amounts of food and top-notch entertainment which our retirees look forward to each year. The event is held on Oahu but neighbor island employees are flown in at the bank's expense so that they can attend this special event which typically attracts some 250 people. This type of event helps to foster a family feeling and is appreciated not only by those who are retired, but by active employees who know that they will not be forgotten once they retire from the bank.
Differentiating Practice:First Hawaiian Bank offers key employees an opportunity to participate in a Phantom Stock Plan, which is somewhat similar in concept to an employee stock participation plan, but without Oreal stock. The BancWest Corporation Phantom Stock Plan awards selected key employees an opportunity to receive a cash award based on a four year aggregated return on shareholders' equity of BancWest Corporation. First Hawaiian Bank and Bank of the West are subsidiaries of BancWest Corporation. This program serves as an excellent method to attract and retain key employees while ensuring that employees remain focused on key strategic objectives of First Hawaiian Bank and our parent corporation, BancWest Corporation.
Map:Click to map the location of First Hawaiian Bank