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Best Places to Work - Large Companies

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Hawaii District Navy Exchange

Company:Hawaii District Navy Exchange
Address:1025 Quincy Avenue, Suite 1020 Pearl Harbor, HI 96860 (regular mail) 4725 Bougainville Road Honolulu, HI 96818 (FEDEX, UPS)
Year Founded:1946
Number of Full-time Employees:576
Overview:Hawaii District Navy Exchange is part of the Navy Exchange System, which operates retail-services businesses and lodging on behalf of the United States Navy. We provide products and services to the U.S. military and family members in the categories of active duty, reserve-National Guard, and retired. Our product lines are broader than most retailers. Departments include: mens, ladies, and childrens clothing, fine jewelry, cosmetics, watches, sunglasses, intimate apparel, handbags, health and beauty products, electronics, cameras, computers, stationery, linens, toys, sporting goods, large and small appliances, furniture, uniforms, convenience stores, books, giftware, auto parts, lawn and garden, pet store, CD-DV, and greeting cards. Service businesses include: Optical-Optometry, Flower Shop, Beauty Salon, Barber Shops, Auto Repair, Gas, Vending, Photo Lab, Video Rental, Engraving and Embroidery, Food, Car Rental, UPS Store, Western Union, Framing Shop, Tailor Shop, Car Stereo-Alarm installation and Portrait studio.
CEO:Mr. Michael Cottrell
Status:A Government Agency
Number of Part-time Employees:740
Average Annual Salary - Exempt Employees:$54,844
Average Annual Salary - Non-exempt Employees:$23,970
Number of Job Applicants:3400
Number of Hires (Last Fiscal Year):963
Voluntary Turnover:23.70%
Female Employees:802
Percentage of Female Employees:61%
401(K) or 403(B) Match:Yes
Percentage of Match:50% of first 6%
Average Hours Training Offered per Year:40
Number of Paid Company Holidays:
Number of paid vacation and personal days:13
Interesting Fact:The Navy Exchange held two associate appreciation days in 2006 where the entire management staff cooked a steak meal for the associates. All of the associates also enjoy shopping privileges at our store, which is not open to the general public and save close to 30 percent by shopping there (no tax).
Best Practices #1:The Navy Exchange Hawaii District is a leader within our company in leadership development. We offer a Fundamentals of Performance Management, expanded from 14 to 18 modules in this last year with three more modules coming on line in 2007. This represents three days of training for managers and supervisors. All of the modules have a communication theme. Topics include: Setting Performance Goals, Evaluating Performance, Giving and Receiving Feedback, Listening, Leading Productive Meetings, Task and Project Planning, Interviewing Skills, Hiring Right, Coaching, Motivation, Tact, The Basics of Discipline, Change Management, Leadership Self-Assessment, Electronic Communication. NEXSTEPS is a 17-week (35 hour) course offered to non-management (supervisors and non-supervisory) associates to learn more about the retail-services business and its core functions. Our senior managers function as facilitators of this course. More than 180 associates have graduated in the 8 classes that have been held. Advanced Performance Management is a required one-day course dealing with the whole process of setting expectations for employees, evaluating performance against the expectations, writing performance evaluations, and delivering the performance evaluation.
Best Practices 2:A practice that supports developmental opportunities is the temporary assignment of an associate into a more senior position. For example, assigning a non-supervisory associate into a leader or supervisor position for 60 days. This gives the associate the opportunity to learn new skills and decide if he-she is comfortable with the added responsibility. Managers have the opportunity to observe an associate in a stretch assignment. We also do this with management positions. When senior managers are away from the store for any length of time, another manager steps up and takes the responsibility for performing the functions of the job.
Differentiating Practice:We have held two associate appreciation days in 2006 where the entire management staff cooked a steak meal for our associates. All locations and shifts were served. All of our associates enjoy shopping privileges at our store, which is not open to the general public. They save close to 30 percent by shopping with us (no tax). Associates can use recreation programs offered by the base (golf courses, recreation centers, child development center services, clubs, bowling alleys, ball fields, tennis courts, pools, movie theater) at a nominal fee. We provide
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