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Best Places to Work - Small Companies

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American Express

Company:American Express
Address:200 Vesey Street New York, NY 10285
Year Founded:1850
Number of Full-time Employees:40
Overview:American Express Company is a leading global payments, network and travel company founded in 1850. The Company offers a broad range of products including charge and credit cards; stored value products such as Travelers Cheques and gift cards; travel agency services and travel, entertainment and purchasing expense management services; network services and merchant acquisition and merchant processing for our network partners and proprietary payments business; and international banking products. Our ultimate goal is to be one of the most respected companies in the world by achieving results through commitment to integrity and service. Workplace quality is important to us, and we work hard to foster an environment in which people of all backgrounds feel they can succeed and grow. We are committed to creating a work environment that not only ensures employee satisfaction, but inspires and enables them to reach higher. Strategies and business models lay the groundwork, but for over 155 years, our employees have made our success possible through every phase of this companys reinvention. For more information visit
CEO:Kenneth I. Chenault
Status:Publicly Held
Number of Part-time Employees:3
Average Annual Salary - Exempt Employees:Not disclosed
Average Annual Salary - Non-exempt Employees:Not disclosed
Number of Job Applicants:65
Number of Hires (Last Fiscal Year):6
Voluntary Turnover:not disclosed
Female Employees:72%
Percentage of Female Employees:72%
401(K) or 403(B) Match:Yes
Percentage of Match:100% of first 3%
Average Hours Training Offered per Year:50
Number of Paid Company Holidays:14
Number of paid vacation and personal days:
Interesting Fact:Employees who take part in the Vacation Purchase Plan allows them to purchase up to five additional vacations days on a pre-tax basis. This is a very popular benefit with nearly 50% of eligible employees taking part each year.
Best Practices #1:American Express Hawaii has currently rolled out a mentoring program to management only. Through a tool kit, that provides information on the roles of a mentor and a mentee, employees can seek out a mentor and begin the program. Employees are eligible to apply for new assignments following 12 to 24 months in a position, which allows for significant career development opportunities and frequent job rotation. As a diverse global financial services company, employees have access to a range of open positions in many functions and locations throughout the world. Each year, American Express employees work closely with their managers to prepare a personal development plan. It includes developmental objectives (technical or functional competencies needed in order to prepare for the next career step), measures of success (how to determine progress), activities (specific steps to be undertaken to achieve development objectives) and readiness level (how much direction and support needed from a manager).
Best Practices 2:Vacation Purchase Plan Employees may participate in a vacation buy program, which allows them to purchase up to five additional vacations days on a pre-tax basis. This is a very popular benefit with nearly 50% of eligible employees taking part each year.
Differentiating Practice:Amex Web. A company Intranet provides a wealth of information and tools, including daily news coverage of American Express, information about organizational changes, business strategies and other key topics, and a live stock ticker. Many of the companyOs individual businesses and major operating centers have created their own intranet sites to deliver more relevant and specific information to employees within their businesses. Each of these intranet sites has its own distinct personality, which is driven by the leadership of that particular organization. Next Chapter, an online community forum (or blog) for American Express employees, was created in 2006 to provide a venue for discussion about the new American Express, as the company embarks on yet another era of reinvention. Reinvention requires innovation -- and this interactive forum is one step toward enabling employees to communicate, collaborate and connect on a whole new level. The recently published book Next Chapter provides a snapshot of our company: who we are, what makes us unique, where we are headed and how we plan to get there. This site provides a place to talk about it all and more.
Map:Click to map the location of American Express