As part of CSI's work, Kristine E. Keith and Tyler Norden talk with Gladys de Boer at The Plaza at Moanalua assisted living center. Photo by Aaron K. Yoshino.

Nonprofit Corner: CSI, But Not the TV Version

Jackie M. Young

No, it’s not that “CSI.” “Folks are always mixing us up with the TV show,” chuckles Shin (“Sheen”) Domen, 49, executive director of CSI Inc., a financial management nonprofit that seeks to provide Comfort, Security and Independence to elderly or disabled people. CSI was founded in 1987 – first as a for-profit, then in 1988 Read the full article…

January 2017 , Nonprofits
January, 2017
Owner Max Tsai supplied the T in TC Kokua's name back when it was launched in 2001. A few months later, 9/11 happened and the economy turned south. Today, the company is the black. Photography by Chris J. Evans.

Local-Kine Biz: Transmitting Aloha Over the Phone

Jackie M. Young

When Max Tsai and Matt Cooley were college roommates at Cal Poly-San Luis Obispo in the ‘90s, both were “unimpressed” with the customer call center service they received from companies. “Whether you have to call your utility company or cell phone company, you have to go through a call center,” explains Tsai, 49, president and Read the full article…


BOSS Data – January 2017

Steve Petranik

Hawaii Business magazine is proud to publish the 2017 edition of the Business Outlook & Sentiment Survey (BOSS), which shares data from 404 of local business leaders speaking out on topics such as: Optimism Spending Sunny Forecast Debt vs. No Debt Ige vs. Abercrombie Revenues …and others Special thanks to our data partner QMark Research. Read the full article…

Business Trends , January 2017
January, 2017
Illustration by Cameron Cottrill

Smart Path to Success

David Heenan

“Oh, no!” was Reuben Chong’s street name – as in “Oh, no! Here he comes!” For a decade, the homeless ex-convict prowled Honolulu’s Chinatown in search of money to support his drug habit. Who could imagine that this 34-year-old, street-smart thug would eventually find his footing at Leeward Community College, where he graduated as a Read the full article…

Careers , Education , January 2017
January, 2017