Courier Corp. of Hawaii

February, 2009

Courier Corp. of Hawaii’s (CCH) success story is a classic case of, “If you can’t beat ’em, join ’em.” Founded in 1991 by the late Bill Aspengren, the door-to-door delivery company merged with Mainland Express, a Honolulu-based courier service, in 1998.

“Bill had been trying to buy my company since 1994,” says Nick Smallwood, the former owner of Mainland Express. “Every time he’d go out and try to look for new business, he’d hit roadblocks when he’d run into our loyal customers.” Finally, the two men agreed to combine forces, and now Smallwood is the CEO of CCH.

Prior to the merger, CCH had about 12 employees and annual revenues of about $1.8 million. Today, it does about $10 million worth of business a year and has more than 90 employees. Through steady internal growth and smart acquisitions, CCH evolved from a statewide courier company to a full-service, international shipper.

As much as CCH has grown over the past decade, Smallwood says he makes it a priority to give back to the community. Last year, CCH partnered with the Lokahi Foundation to do all of its holiday pickups and drop-offs around town — free of charge — during what is typically the busiest shipping season of the year. The firm also works with different hospitals around town to deliver donated breast milk to infants who have been separated from their mothers for medical reasons.

“Everything that I do, I want everybody involved to be winners,” Smallwood says. “We’re not just about making money. If the community doesn’t flourish, neither will our business, so we’re committed to meeting both ends.”

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Author:

Shara Enay