Beautiful Turtle Bay, which just recently completed a $45M renovation, is world renowned as one of the best luxury resorts in all of Hawaii. Situated on the North Shore of Oahu, the resort plays host to families and celebrities alike. With such a high-caliber experience comes an extraordinary team that is devoted to stellar service and the highest standards of hospitality.
“Knowing what we are striving for by having clear, well-communicated and easy-to-follow direction has been critical to our success, and it is our culture,” says Noel Marquardsen, Director of Human Resources. “The Turtle Bay culture is described by our values which are pure, simple and resonate with our employees. We intertwine those values into everything that we do including planning, hiring, managing performance, the way we communicate, co-worker relationships and the guest experience.”
Those values are Manawa (relating to time and season), Pono (goodness, proper, moral, and righteous behavior), Malama (to care for), Hanai (taking care of treating guests and co-workers as family), Aloha (affection, compassion, kindness, love, and friendship) and Kama‘aina (remaining of the land, being authentically local, and acting as a good host). Understanding and leading from those values, says Marquardsen, had made all the difference to everyone who has come in contact with the resort.
Along with an inspiring setting in a spectacular location, Turtle Bay’s clear vision, well-defined culture, and inspired leadership make it a one-of-a-kind destination for guests and employees. “Our entire team is committed to making Turtle Bay one of the best places to work,” says Danna Holck, Vice President and General Manager. “We take great pride in our workplace initiatives by offering great benefits for our employees and their family members, wellness and fitness programs, recognition efforts and community service initiatives.”
To learn more about employment opportunities, please visit Turtle Bay online at TurtleBayResort.com/Careers.