How to Elevate Customer Service with Japan’s Kikubari
Kikubari means “to share one’s spirit,” and the model can be adapted to Hawai‘i’s hospitality industry, or any company.
Tourism
The Meaning of “Made in Hawai‘i” May Change
51% of a product must be made here to earn that label, but officials may relax the rule to let more local businesses use the branding.
Yen Is Weaker, But Japanese Investors Still Bullish About Hawai‘i Real Estate
Tourists from Japan are coming back, with lots more expected this fall, and some will be looking to buy a piece of paradise
Hawaiʻi's Top 250 Companies 2021
Revenue numbers reveal resilience, pivots and struggles amid the pandemic.
Cultural Practitioners, Advisors Help Educate Visitors About Hawai‘i’s People, Places, History and Culture
Cultural practitioners working in the tourism industry see their roles as integral to ensuring Hawaiian culture is perpetuated accurately and that visitors treat the Islands respectfully.
Good Time to Invest in Hawaiʻi
If you want the best for Hawaiʻi and its people, you should become a tourism elitist.
How to Reimagine your Store or Restaurant
This Month's Expert: Grant Chang, Director of Design, Lowney Architecture
2 Local Surveys Ask About Today and Tomorrow
You already know the big picture.These two surveys fill in some of the details about what happened to businesses and people during the first eight months of the pandemic, and what the new normal looks like to them.
Reopening Hawai‘i Tourism Part II: Should We Change the Visitor Industry?
Many people inside and outside the tourism sector want a reinvention of Hawai‘i’s No. 1 industry so that it welcomes tourists while enhancing sustainability of nature and culture here.
