Effective Date: November 12, 2025
Applies To: Hawaii Business Magazine, operated by aio, LLC
This Privacy Policy applies to Hawaii Business Magazine (“we,” “us,” “our”), which is owned and operated by aio, LLC. aio, LLC also owns and operates Honolulu Magazine, Hawai‘i Business Magazine, Hawai‘i Magazine, ESPN Honolulu, and other affiliated brands (collectively, “aio Brands”).
This Privacy Policy describes how aio, LLC collects, uses, shares, and protects personal information obtained through Hawaii Business Magazine websites, subscriptions, purchases, newsletters, events, and related services.
By using our websites or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
• Contact Information: name, email, phone, mailing address.
• Subscription Information: subscription type (print, digital, bundled), start and end dates, renewal preferences, payment preferences, delivery address, account status, and customer service records.
• Purchase Information: purchase history, order details, delivery addresses, payment preferences, and customer service records for single-copy or merchandise purchases.
• Account Information: login credentials, profile settings, newsletter preferences.
• Event Data: event registrations, ticket purchases, RSVPs, surveys, and attendance details.
• Newsletter Data: subscription details, engagement (opens, clicks), and content preferences.
• Payment Information: credit/debit card details (processed securely by third-party vendors).
• Device & Usage Data: IP address, browser type, operating system, referring URLs, site usage, cookies, and analytics.
• User Content: comments, contest entries, submissions, or other user-generated materials.
2. How We Use Your Information
aio, LLC may use collected information for:
• Managing and fulfilling subscriptions and purchases, including renewals, billing, delivery, and customer service.
• Providing content, newsletters, and event services.
• Personalizing user experiences and recommending content across aio Brands.
• Identifying and contacting potential sponsors, advertisers, or partners whose interests align with our audience demographics.
• Developing and marketing new products, services, or branded programs based on audience engagement and participation.
• Segmenting and contacting selected users (including VIP or high-value users) to participate in surveys, focus groups, beta testing, or other feedback programs.
• Offering rewards, incentives, or exclusive opportunities to selected users or subscribers.
• Communicating promotions, offers, and updates from aio Brands.
• Conducting research, analytics, and performance measurement.
• Processing payments and fulfilling orders.
• Ensuring security, preventing fraud, and complying with legal obligations.
3. Data Sharing
Within aio, LLC: Subscription, purchase, event, and newsletter data may be shared across aio Brands to improve services, enhance user experiences, and offer cross-brand promotions.
Service Providers: We share information with trusted vendors (e.g., subscription management, ecommerce and order fulfillment, delivery services, payment processors, event platforms, analytics services) under confidentiality agreements.
Legal Compliance: We may disclose information if required by law or to protect our rights.
We do not sell personal information to third parties.
4. Cookies and Tracking
We use cookies, pixels, and analytics tools to improve site functionality, measure engagement, and tailor marketing. You may control cookies through your browser settings.
5. Children’s Privacy
We do not knowingly collect data from children under 13 in compliance with COPPA. Users under 16 must have parental or guardian consent to provide personal information.
6. Data Retention
We retain data as long as necessary to provide services, fulfill transactions, comply with legal obligations, and resolve disputes.
7. Security
We implement reasonable technical and organizational measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; opt out of marketing emails; and restrict or object to processing under applicable privacy laws. California residents have additional rights under the CCPA/CPRA.
9. International Users
If you access our services outside the U.S., your information may be transferred to and processed in the U.S. where laws may differ. We will use appropriate safeguards for international transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page, and we may notify subscribers by email.
11. Contact Us
aio, LLC
1000 Bishop Street, Suite 202
Honolulu, HI 96813
Phone: (808) 534-7555
Email: privacy@aiohawaii.com
