Health Care Outlook feat. Hawaiʻi Pacific Health
The pandemic accelerated a shift toward virtual care, and with that came a growing demand for virtual access to medical teams.
Q&A with Terence Young
COO, Hawai‘i Pacific Health Medical Group
What are some of your company’s most important (or interesting) projects and plans for 2023?
Hawai‘i Pacific Health’s mission is to create a healthier Hawai‘i. One way we’re doing this is by ensuring we meet people’s needs in their own neighborhoods. We have more than a dozen Straub Medical Center clinics across the state and in 2022, we broke ground on a new clinic at the Town Center of Mililani. This 24,000-square-foot clinic will be triple the size of our existing clinic and will offer expanded primary care, new urgent care and specialty care services. It will be HPH’s largest clinic to date.
What is the most important change or trend impacting your industry in 2023?
The way patients seek care, receive care and evaluate their care has changed. The pandemic accelerated a shift toward virtual care, and with that came a growing demand for virtual access to medical teams. HPH quickly responded to meet the community’s needs by enhancing MyChart, our online patient portal. MyChart allows patients to seek face-to-face care virtually, message care teams, make appointments, request prescription refills and complete contactless check-ins to streamline traditional office visits.
What is the most exciting product or service you will be providing customers in 2023?
HPH’s clinical services and locations are expanding. I am excited for Hawai‘i’s first pediatric catheterization laboratory at Kapi‘olani Medical Center for Women & Children. This cath lab allows us to perform specialized heart procedures so children and their families no longer have to travel to the mainland for care. We now have a new pulmonology clinic at Pali Momi Medical Center to treat lung conditions and screen for lung cancer for families in Central and West O‘ahu. We continue to develop construction plans for our health care campus of the future at Straub Medical Center. On Kaua‘i we are enhancing our imaging services at Wilcox Medical Center with a new state-of-the-art computed tomography scanner.
55 Merchant St., Honolulu, HI 96813