It Takes a Village to Host a Tourist

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In a sleek black satin top and pants, Marina Keaton of Infinity Fitness & Massage leads her morning class of hotel guests through graceful tai chi paces. Infinity’s instructors handle all of the hotel’s fitness classes, including tai chi, yoga and sculpt classes.
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Globally, many popular destinations are experiencing a backlash against tourism. Here are multiple perspectives on the message that Hawai‘i should send to potential visitors.
2025 SmallBiz Editor’s Choice Award winner: President Al Kakazu says his main job is to make the customers’ job easier.