Information Technology Outlook feat. Hawaiian Telcom

This year, Hawaiian Telcom is continuing to expand its fiber infrastructure to provide reliable, high-speed internet connectivity to serve more homes and businesses, particularly in underserved areas.
02 23 Industry Outlook Information Technology Hawaiian Telcom
Photo: courtesy of Hawaiian Telcom

What are some of your company’s most important (or interesting) projects and plans for 2023?

With our expanded range of services and solutions, we’re seeing more opportunities to serve local businesses in 2023. Over the past 140 years, Hawaiian Telcom has evolved from our humble beginnings as Hawai‘i’s phone company into a technology leader. 

Since 2010, our company has invested more than $1 billion to expand our fiber footprint, maintain and increase the capacity of our communications network, and support our integrated communication solutions for businesses. This year, we are continuing to expand our fiber infrastructure to provide reliable, high-speed internet connectivity to serve more homes and businesses, particularly in underserved areas. 

Another growing part of our business is Advanced Services that includes Managed Network, Cloud and Cybersecurity solutions. Hawaiian Telcom partners with businesses to provide customized IT solutions that deliver measurable outcomes.


Many of your customers and clients are facing huge challenges this year. What are those challenges and how can you help them?

Our customers are facing a convergence of new threats and opportunities. More employees are working remotely from home, more businesses are accelerating their transition to the cloud, and especially here in Hawai‘i, there is a shortage of qualified IT professionals. 

New technological advancements have enabled Hawai‘i businesses to enhance their operational efficiency. Unfortunately, opportunistic “hacktivists” have also become more organized and sophisticated and are preying upon companies that are not protected by traditional firewalls. 

Hawaiian Telcom’s Advanced Services team can serve as an extension of in-house IT departments to ensure that organizations build in and manage the right security protocols to reduce their vulnerability to cyberattacks and security risks.


What is the most exciting product or service you will be providing customers in 2023?

Our Advanced Services team will continue to offer customized end-to-end technology solutions to fill important gaps for Hawai‘i businesses. Our services complement Hawaiian Telcom’s ongoing investment in our statewide fiber expansion to deliver improved business outcomes.

Hawaiian Telcom is committed to being a valued partner to Hawai‘i organizations, combining our deep technology experience with a personal approach. Our goal is to take care of our customers’ IT and technology needs so that they can focus on running their businesses.


Hawn Telcom Logo Bluedark1177 Bishop Street, Honolulu, HI 96813



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