TPA Claim Services: Helping Self-Insured, Captives & Other Entities Improve Outcomes
Effective Third-Party Claim Administrative Services combine local and technical expertise with customized programs tailored for individual organizations.

With today’s rising costs of insurance claims, self-insured employers and captive entities are increasingly scrutinizing how best to control costs and improve performance. Third-party administrative claim services can offer a solution for those seeking to outsource their claims rather than staff a large internal department.
TPAs manage insurance claims on their clients’ behalf, enabling the employer (or captive) to focus on their core business operations. A TPA should be more than just a service provider: As a strategic partner, they provide technical expertise, expert oversight, technology and more to effectively manage and mitigate claims.
TPA services are not one-size-fits-all: an effective TPA program should be customized to address each client’s situation and meet their unique servicing requirements.
TPA Claim Services Developed for Hawaii
HEMIC Insurance Managers Inc. (HIMI) was created as a subsidiary of HEMIC, Hawaii’s only mutual insurance company, to provide solutions for gaps that Hawaii faces with insurance coverage and risk management. HIMI has a TPA division that offers:
- 100% Local Expertise: HIMI claim adjusters have been serving Hawaii’s businesses throughout their careers, averaging 30+ years experience. They understand the local landscape, effectively navigating the complex claim management process with a strong sense of mitigation.
- Custom Technology: HIMI’s advanced claim management system was developed for Hawaii’s TPA needs, enabling HIMI to operate efficiently and reliably.
- Collaborative Partnership: As a subsidiary of HEMIC, a commitment to partnership is in HIMI’s DNA. They work closely with clients to develop a customized TPA program based on individual needs and bring the same best practices, service standards and account management perspective to the job HEMIC is known for. They also benefit from the size, experience, technology and durability of one of Hawaii’s leading insurance companies.
To learn more about HIMI’s TPA services, call (808) 208-8267 or email himiclaims@hemic.com.