How to Elevate Customer Service with Japan’s Kikubari
Kikubari means “to share one’s spirit,” and the model can be adapted to Hawai‘i’s hospitality industry, or any company.
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Kikubari means “to share one’s spirit,” and the model can be adapted to Hawai‘i’s hospitality industry, or any company.
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Experienced and diverse boards of directors should be playing crucial roles now for local companies of every size – from the biggest Top 250 corporations to the smallest family-owned firms. Every board’s normal oversight functions are complicated by how the pandemic…
The COVID-19 pandemic and looming recession present unprecedented challenges for all businesses. Here is what Hawai‘i CEOs should do immediately to ensure their firms’ survival: 1. No. 1 Priority is Your Employees Direct your managers to communicate HR-approved health…
Q: What is a financial audit? A: Before launching a growth strategy, an akamai CEO launches a financial audit, which is not listing QuickBooks accounting errors. Rather, it consists of 20 to 25 questions and is completed by the CEO,…
Shaping communities through design excellence. This article recognizes the winners and entrants in the AIA Honolulu 65th Annual Design Awards.
In fast-growing West O‘ahu, there are strong demands for quality education, a dynamic workforce and health care services. Meet some of the people and companies who are rising to address the area’s needs with passion, commitment and vision.