How to Elevate Customer Service with Japan’s Kikubari
Kikubari means “to share one’s spirit,” and the model can be adapted to Hawai‘i’s hospitality industry, or any company.
Business & Industry
Chris Benjamin Retiring; Lance Parker Will Take Over as A&B’s CEO
In a recent interview, Benjamin describes the company’s transition to being entirely focused on Hawai‘i commercial real estate.
This 12-Acre Campus for Abandoned Pets Is Getting a New Hospital
The Hawaii Island Humane Society opened a community center. A full-service animal hospital is next.
Region by Region: Most Sales and Biggest Price Gains on O‘ahu
The biggest median price gain in 2022 was on the North Shore; most sales were on the ʻEwa Plain.
BOSS Survey: What People Think About Life and Work in the Islands
Business leaders and local residents report on remote work, masking, events, tourism, paying for local products and more.
Why Hawai‘i’s Small Businesses Lose Out on Lucrative Federal Contracts
While mainland companies are awarded billions of dollars each year, most local ones don’t even apply. Here’s advice on how to compete.
Your Next Hire Should Be a “Hidden Worker”
Nontraditional workers such as former veterans and caregivers often outperform traditional employees.
Hawai‘i Foodbank Has a New Model for Feeding 120,000 People a Month
President and CEO Amy Miller Marvin says, “We’ve completely changed our sourcing. It allows us to be more thoughtful about nutrition.”
New Leader Says Realtors Have to Pivot with Changing Housing Market
Fran Villarmia-Kahawai, 2023 president of the Honolulu Board of Realtors, outlines her three priorities for the year.
