January, 2017

Local-Kine Biz: Transmitting Aloha Over the Phone

When Max Tsai and Matt Cooley were college roommates at Cal Poly-San Luis Obispo in the ‘90s, both were “unimpressed” with the customer call center service they received from companies. “Whether you have to call your utility company or cell phone company, you have to go through a call center,” explains Tsai, 49, president and Read the full article…

January, 2017

Ask the Expert: Improving Employees’ Wellness

Q: I want my employees to be healthier in the New Year, but ours is a small business. How can I help without breaking the bank? A: Empowering employees to become healthier doesn’t need to be difficult or expensive. All five of the childcare centers we operate on Oahu recently became Blue Zones Project Approved Read the full article…

January, 2017

BOSS Data – January 2017

Hawaii Business magazine is proud to publish the 2017 edition of the Business Outlook & Sentiment Survey (BOSS), which shares data from 404 of local business leaders speaking out on topics such as: Optimism Spending Sunny Forecast Debt vs. No Debt Ige vs. Abercrombie Revenues …and others Special thanks to our data partner QMark Research. Read the full article…

January, 2017

Smart Path to Success

Hawaii’s community colleges offer a cheaper and closer-to-home alternative to four-year universities, and create new ways for lots of nontraditional students to flourish and find careers in the modern world.

“Oh, no!” was Reuben Chong’s street name – as in “Oh, no! Here he comes!” For a decade, the homeless ex-convict prowled Honolulu’s Chinatown in search of money to support his drug habit. Who could imagine that this 34-year-old, street-smart thug would eventually find his footing at Leeward Community College, where he graduated as a Read the full article…

January, 2017

The Careerist: Are We Never Ever Getting Back Together?

Q: I’m a freelance graphic arts designer who is completely baffled. One of my best clients has gone radio silent, ghosting me without even so much as a “I’m just not that into you.” I’ve done all the standard stuff – follow-up calls and emails – and nada. They’ve always loved my work, paid me Read the full article…

January, 2017

Meticulously Whimsical

Local designer Jana Lam wins Pitch Panel at Honolulu Fashion Week

It’s hard to tell if it was her business model or her impressive multimedia presentation that won Jana Lam the second annual Pitch Panel at Honolulu Fashion Week. Whatever did it, she received an impressive package of business services, advertising and other resources and opportunities that will help take her “meticulously whimsical” prints to the Read the full article…