How to Elevate Customer Service with Japan’s Kikubari
Kikubari means “to share one’s spirit,” and the model can be adapted to Hawai‘i’s hospitality industry, or any company.
Author: Ray Tsuchiyama
How to Plan for Business Growth When the Future Is Uncertain
6 strategies to move past survival mode and start thinking long term.
How the Board of Directors Can Get a Company Through the COVID Crisis
Experienced and diverse boards of directors should be playing crucial roles now for local companies of every size – from the biggest Top 250 corporations to the smallest family-owned firms. Every board’s normal oversight functions are complicated by how the pandemic…
CEOs and COVID-19:
10 Steps to Take Now
The COVID-19 pandemic and looming recession present unprecedented challenges for all businesses. Here is what Hawai‘i CEOs should do immediately to ensure their firms’ survival: 1. No. 1 Priority is Your Employees Direct your managers to communicate HR-approved health…
The Value of Financial Audits for Fast-Growth Firms
Q: What is a financial audit? A: Before launching a growth strategy, an akamai CEO launches a financial audit, which is not listing QuickBooks accounting errors. Rather, it consists of 20 to 25 questions and is completed by the CEO,…
Hawai‘i’s Water Crisis: How Graywater Could Buy the Islands Time
Hawaii Business Magazine and Hawai‘i Community Journal are launching a year-long series exploring the state’s water challenges. This first story examines how water scarcity is rattling the islands’ economy, environment and communities, and why graywater reuse could be a crucial part of the solution.
Meli James Is Rewriting the Rules for Hawai‘i's Entrepreneurs
As co-founder of Mana Up and president of the Hawai‘i Venture Capital Association, Meli James has spent a decade proving that building a world-class company doesn't mean leaving the Islands behind.
