How to Elevate Customer Service with Japan’s Kikubari
Kikubari means “to share one’s spirit,” and the model can be adapted to Hawai‘i’s hospitality industry, or any company.
Government & Civics
Hawaiʻi Realtors Legislative Agenda: Affordable Housing and Cesspools
The statewide association supports a bill that would allow the counties to reclassify up to 100 acres of nonessential agricultural land if at least half of it is for affordable housing.
Homeownership Can Be One of Many Casualties of a Divorce
Start planning early, because once a divorce decree is issued, it can be too late to arrange necessary financing on the house or save both spouses’ credit scores.
My Job Is Overseeing Design and Construction of Honolulu Rail
Matthew Scanlon took on a bear of a project, but he says it will transform O‘ahu and make travel so much easier.
Hawai‘i Land Trust Preserves Special Places for Today and the Future
The nonprofit has protected over 20,000 acres, including shorelines, fishponds and sacred cultural sites.
What’s Up with All the Email Disclaimers?
A local attorney says some can be helpful. For instance, a disclaimer can stop a proposal from becoming a legal obligation.
The Meaning of “Made in Hawai‘i” May Change
51% of a product must be made here to earn that label, but officials may relax the rule to let more local businesses use the branding.
The Reality of Abortion in Hawai‘i
Abortion is legal in the Islands, but access and support fall short. Khara Jabola-Carolus of the State Commission on the Status of Women explains what women really need.
Homeowners’ Omissions Provide More than $30 Million to Honolulu Treasury
More than a third of all owner-occupied homes on O‘ahu are not covered by property tax exemptions because owners did not submit the paperwork. You have until Sept. 30, 2022 to fix that oversight.
