Managing Negative Online Reviews
"My store got blasted on Yelp. What do I do now?" You and your staff can deliver great service and products, all with a smile, yet still get a bad review online. You can’t control what people say about you,…
Lifestyle
What's Astronomy's Future in Hawaii
For weeks, the astronomers, technicians and support staff working on Mauna Kea watched the protesters. Native Hawaiians and others opposed to the massive Thirty Meter Telescope gathered near the 9,000-foot mark, their encampment near Hale Pohaku, the small campus where…
Making Nice With the New Boss
There’s a new boss for our division and I fear I made a lousy first impression. Where do I go from here? Ch-ch-cha-changes. Ah, David Bowie, may he rest in peace. According to Aden Kirschner Nepom, of the Art of…
5 Steps to Being Strategic in Saying No
Saying no does not come easy in Hawaii, where we emphasize the Aloha spirit. But being selective about where to direct your energy, efforts and time is an important part of leadership. Executive coach Alison Zecha offers tips on when,…
Workers: Know Your Rights
There are many myths and misunderstandings about employment rules and regulations. Here’s our guide to workers’ rights and employers’ obligations, but please take note: We are not lawyers and this guide is no substitute for legal counsel. In many ways,…
Is That Really A Service Dog?
Brian Kajiyama, an instructor in UH’s Department of Special Education, who has cerebral palsy, has an undeniable need for his trained service dog, Zeus. Such dogs get years of training so they can help their human partners, and Zeus can…
All Work and No Job
There are a million stories in the white-collar gig economy. Let me introduce you to one. Alison Chock has two jobs: One is in retail, where she works nights at a boutique. Her other job is more unpredictable. The work…
5 Steps to Break Into the C-suite
With the new year, many middle managers are setting their sights on the C-suite. The stable economy and low unemployment make for the right external conditions, but will you be up for the challenge? Executive recruiter Judy Bishop, founder of…
Batteries: The Other Half of Hawaii’s Energy Future
Batteries are old. In a sense, the last major development in battery technology was the invention of the lead-acid battery in 1859 by the French physicist Gaston Plante. Earlier batteries had short lives, quickly losing their charge as their electrodes…
Popular
