All Stories

Marketing Hawaii 3.0

A record-setting 8.9 million visitors came to Hawaii in 2016. Most were drawn by the Islands’ decades-old persona of sun, sand, surf and aloha, but some were lured by the artful use of creative technology: • A photo on the…

Can You Keep a Secret?

Ever wonder what customers really think of your business, and what sort of service they receive when you’re not around? Mystery shopping firm Insight Twenty20 can tell you. “Michelle Chun and her team understand the hospitality industry and what keeps…

Death Is His Life’s Work

NAME: Charles Clark AGE: 57 JOB: Mortician, Oahu Mortuary START: When he was about 17, Clark attended a friend’s funeral service at Borthwick Mortuary. “The funeral director and I became friendly and chatted, and when I returned to the funeral…

Rent Control: Step Right Up!

Move into this 917-square-foot, one-bedroom apartment in a lovely, remodeled historical building. Washer/dryer, balcony, air conditioning all included for $875 a month. Just one problem, Island dwellers. It’s in Cleveland. For a similar cozy vibe in Honolulu, you’ll pay at…

Talk Story: Sig Zane

Sig Zane is an icon of aloha wear. His mastery of hand-cutting rubylith is the signature of the SZD aesthetic and the sharp lines of his artwork make Hawaiian flora and fauna come to life like no other company. The…

Embrace Conflict

People in Hawaii often try to avoid conflict, but four local leaders explain how well-managed conflict is essential to an organization and its employees. They provide a nine-part road map for navigating conflict at your workplace. DISCUSSION PARTICIPANTS This is…

Leadership Conference 2017 Information

ABOUT THE CONFERENCE Join Hawaii Business magazine for the largest professional development conference in Hawaii. The conference aims to help build smart, confident and authentic leaders through a full-day of skill-building workshops, speakers and networking. The State's most prominent leaders…

Talk Story: David Uchiyama

In April 2016, Uchiyama took over at Island Air after it was sold by billionaire Larry Ellison to local investors. Uchiyama has a long track record in the local visitor industry, including serving as VP for brand management at the…