There's an old saying, "The customer is king." Today, the customer really is a king: well informed, very demanding, willing to change their mind at a moment's notice - and with their phones - able to act on those whims.…
It makes sense for the leaders of local small businesses and county governments to fly 4,800 miles every year to visit a hill. That's because when you are on Capitol Hill, there are opportunities all around you. "As of today,"…
Firefighters train for two of their most important roles in an airplane fire: clearing a fire-free path for evacuating passengers and rescuing incapacitated victims. These Federal Fire Department recruits train using a mock large-body aircraft, whose fire is fed by…
“I count myself in that number of youth who were at-risk during high school,” admits Jay Jarman, 73, founder and executive director of Common Grace, a youth-mentoring nonprofit. “I’d say I was lonely as a child and needed a caring,…
CHANGES AT THE TOP Hawaiian Airlines' parent has risen to No. 2 on the Top 250 and a new company debuts at No. 7. The first few spots in the Top 250 list of Hawaii's biggest companies and nonprofits rarely…
NAME: Cari Ann Leong AGE: 32 JOB: Owner, Ice Cream Dreamz, an ice cream/gelato truck, and full-time hairstylist START: “It’s a family-run truck,” the Sacred Hearts graduate and Kaimuki resident explains. “We started it about three years ago. It was…
When translated from Hawaiian, the word aio is defined as “a wave that rises and falls without breaking.” But if you ask aio Hawaii founder Duane Kurisu what it means, he’ll tell you that “aio is about discovering who we…
“A digital media strategy is not something that you should be afraid of,” said Thomas Obungen, digital and…
Hawaii news now General Manager Rick Blangiardi and News Director Scott Humber are the leaders of local TV’s most watched news stations, but they also operate the state’s most popular digital news platform. Blangiardi says that, on a busy news…
A diverse group of young leaders wrote first-draft visions on nine key issues. They want your feedback. OVERALL VISION O ke Aloha Ko Kakou Piko a me Ko Kakou Alakai i Pono (o) Hawaii a i Pono ke Ao…
When General Motors wanted to learn what car models would sell in the Chinese market, they turned to the Honolulu-based OmniTrak Group to get inside consumers' minds. The insight OmniTrak provided, dubbed "The Goldilocks Strategy," helped the North American automaker…
Emma Robinson, a UH master of fine arts in design student, paints a scenic pine tree backdrop for the play "Power and Folly: Japanese (Kyogen) Satire for the 21st Century." Historians believe Kyogen is the oldest professional theater style in…