How to Elevate Customer Service with Japan’s Kikubari
Kikubari means “to share one’s spirit,” and the model can be adapted to Hawai‘i’s hospitality industry, or any company.
Tourism
The Meaning of “Made in Hawai‘i” May Change
51% of a product must be made here to earn that label, but officials may relax the rule to let more local businesses use the branding.
Yen Is Weaker, But Japanese Investors Still Bullish About Hawai‘i Real Estate
Tourists from Japan are coming back, with lots more expected this fall, and some will be looking to buy a piece of paradise
Cultural Practitioners, Advisors Help Educate Visitors About Hawai‘i’s People, Places, History and Culture
Cultural practitioners working in the tourism industry see their roles as integral to ensuring Hawaiian culture is perpetuated accurately and that visitors treat the Islands respectfully.
Good Time to Invest in Hawaiʻi
If you want the best for Hawaiʻi and its people, you should become a tourism elitist.
2 Local Surveys Ask About Today and Tomorrow
You already know the big picture.These two surveys fill in some of the details about what happened to businesses and people during the first eight months of the pandemic, and what the new normal looks like to them.
Reopening Hawai‘i Tourism Part II: Should We Change the Visitor Industry?
Many people inside and outside the tourism sector want a reinvention of Hawai‘i’s No. 1 industry so that it welcomes tourists while enhancing sustainability of nature and culture here.
Reopening Tourism: Residents, Visitors Must Trust They’ll Stay Virus-Free
That means new systems of testing, hygiene, safe practices and cleaning by airlines, airports, hotels, restaurants, stores and government, say tourism industry leaders. First of two parts.
No Limit on Number of Tourists, Business Leaders and Public Agree
We are continuing to publish stories researched and written before the COVID-19 crisis, such as this one. The BOSS Survey interviewed 433 company representatives statewide; the 808 Poll reached 473 adult members of the general public statewide. These surveys…
