Managing Negative Online Reviews
"My store got blasted on Yelp. What do I do now?" You and your staff can deliver great service and products, all with a smile, yet still get a bad review online. You can’t control what people say about you,…
Biz Advice from Experts
Ask the Expert with Kat Lin-Hurtubise: Inexpensive Celebrations
My company doesn’t have a budget for an end-of-year party, but I wanted to do something to show my gratitude to my employees for their hard work. Any low-cost suggestions? There are ways to say “thank you” that are reasonable…
5 Steps to Turn Conflict Into Cooperation
Conflict in the workplace is natural and normal, says mediator Catherine Lampton. In fact, she says, avoiding conflict costs money. Research shows almost all terminations are due to unresolved conflict, and leaders spend up to half of every day dealing with…
5 Steps to Accepting Risk
AS LEADERS, it’s the risks we don’t take that we regret the most, says professional coach Mary Kuentz. She suggests you can begin to get more comfortable with risk by changing how you think about it. 1. Question your relationship…
Understanding Intellectual Property
Question: Is there an easy way to protect my company’s intellectual property? Answer: Protecting your IP is simple if you follow a few basic steps. If you have already started your company, consider the types of intellectual property you have…
Reinventing Annual Conferences
Question: Each year, we organize and host a conference. How can we keep reinventing our event so people continue to attend? Answer: Keeping an annual conference fresh and relevant can be challenging, but it is worth the effort. Here are tips to help.…
Ask the Expert: Effective Operating Agreements
Question: We are forming a limited liability company with multiple owners. Does our LLC need an operating agreement and, if so, what makes one effective? Answer: Yes, you should have one. An operating agreement, which defines an LLC’s operations and…
Ask the Expert: Health Insurance Plans
J.P. Schmidt President & CEO, Family Health Hawaii familyhealthhawaii.com Question: What steps should I take to make sure I choose the right health insurance for my employees without breaking the bank? Answer: Dealing with health insurance doesn’t have to be…
5 Steps to Prepare for a Crisis
Steady leadership is essential when bad things happen to good companies. Public relations expert Julie Ford shares advice on how C-suite executives can be prepared for – and effectively meet – a crisis. 1. Be prepared Even the best…
Popular
