Managing Negative Online Reviews
"My store got blasted on Yelp. What do I do now?" You and your staff can deliver great service and products, all with a smile, yet still get a bad review online. You can’t control what people say about you,…
Small Business
Honoring the 20 For the Next 20 Class of 2016
It was hard to tell who was more honored to be at the Hawaii Prince Hotel for the "20 For the Next 20," the 18 honorees or audience. There was a buzz in…
20 for the Next 20 Community Project: More Than a Celebration
“THIS IS AN AWESOME NIGHT,” Kawika Riley, chief advocate at the Office of Hawaiian Affairs, said last March as he and 19 others were introduced as Hawaii Business’ 20 for the Next 20, class of 2015. Proud family and friends…
5 Steps to Being Strategic in Saying No
Saying no does not come easy in Hawaii, where we emphasize the Aloha spirit. But being selective about where to direct your energy, efforts and time is an important part of leadership. Executive coach Alison Zecha offers tips on when,…
Ensuring a Bright Future for Hawaii
The time is now because the need is urgent! I am starting this monthly column on Leadership because Hawaii must help the next generation of local leaders step up and guide our state’s future. I’ve heard time and time again…
Workers: Know Your Rights
There are many myths and misunderstandings about employment rules and regulations. Here’s our guide to workers’ rights and employers’ obligations, but please take note: We are not lawyers and this guide is no substitute for legal counsel. In many ways,…
Your Friendly Neighborhood Drugstore
“It’s really like walking into someone’s home that you’ve been going to for a long time. Not like some other places where they just stare at you,” says Lester Peetz, a customer of The Pillbox Pharmacy for 24 years. “It’s…
Nonprofit Corner: Connecting People to Forests
Native plant restoration is an ongoing process at the Kaupulehu Dryland Forest in North Kona – one of more than a dozen projects by the nonprofit Hawaii Forest Institute. “Not all (Hawaii) forests are native forests,” notes Rob Pacheco, who…
Cause Marketing
I’m hearing a lot of buzz about cause marketing. How do I get my small business started on it? Cause marketing aligns a brand with a cause in the community, such as sustainability, helping children or homelessness. When executed strategically,…
