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Nonprofit Corner: Sustainable Homeownership

“We’re trying to create a consumer who’s better-educated, empowered and can make their own decisions when it comes to first-time home buying,” explains Dennis Oshiro, executive director of Hawaii HomeOwnership Center. “A single mom who spent 10 years getting coaching…

Hawaii Depends on Small Businesses

Small businesses are so crucial to Hawaii that they must be nurtured and protected for the overall economy to grow. The federal Small Business Administration has different definitions for a small business depending on the industry, but, if we use…

Manage to the Max

My last column explained why small businesses are so crucial to Hawaii and that they must be nurtured for the overall economy to grow. This column offers a simple but effective strategy to manage your business to maximum capacity. First,…

How Family Businesses Survive and Thrive

As Baby Boomers retire, thousands of local family businesses are facing difficult transitions to the next generation. A groundbreaking local survey identifies challenges and solutions. Here’s how family businesses can survive and thrive. There’s a perfect storm ahead, and most…

Marketing Hawaii 3.0

A record-setting 8.9 million visitors came to Hawaii in 2016. Most were drawn by the Islands’ decades-old persona of sun, sand, surf and aloha, but some were lured by the artful use of creative technology: • A photo on the…

Can You Keep a Secret?

Ever wonder what customers really think of your business, and what sort of service they receive when you’re not around? Mystery shopping firm Insight Twenty20 can tell you. “Michelle Chun and her team understand the hospitality industry and what keeps…

Death Is His Life’s Work

NAME: Charles Clark AGE: 57 JOB: Mortician, Oahu Mortuary START: When he was about 17, Clark attended a friend’s funeral service at Borthwick Mortuary. “The funeral director and I became friendly and chatted, and when I returned to the funeral…