What has been your company’s latest pivot or innovation? Meeting our clients’ requirements for reopening their business. Each state has different guidelines under which stores must operate and be allowed to reopen. We have been creating new solutions to allow…

Please describe how and when you are conducting your return to your offices, stores, restaurants, and other physical locations. Ka Makana Ali‘i is home to several essential businesses so the center never stopped operating. Those that remained open included Hampton…

Please describe how and when you are conducting your return to your offices, stores, restaurants, warehouses or other physical locations. We are taking an employee-centric and work function perspective that varies upon the department, job responsibilities and our employees’ emotional…

Please describe how and when you are conducting your return to your offices, stores, warehouses or other physical locations. In March, we pivoted to an entirely digital sales experience that used tools such as Webex and Zoom combined with the…

What has been your latest pivot or innovation? Making people love meeting online more than in-person. The slides, the music, the behind-the-scenes tech crew switching cameras and muting/unmuting participants – meetings are no longer meetings. They are multimedia productions! My…

Please describe how and when you are conducting your return to your offices or other physical locations. Following Mayor Caldwell’s order on May 28, we began a phased-in approach to returning to the office beginning June 5. After an initial…

What has been your company’s latest pivot or innovation? We provide health care coverage to more than 100,000 people in Hawai‘i, and partner with over 6,500 health care providers including hospitals and long-term care facilities across all the Islands. Even…