Leadership

Building Customer Loyalty

There are many reasons Luibueno’s Mexican and Seafood Restaurant in Haleiwa has made so many loyal customers since it opened in March 2010. The Spanish and Baja Mexican family recipes from husband-and-wife owners Luis and Taryn Silva have a lot…

Talk Story with Jim Scott

Q:How has the process of fundraising changed in your time at Punahou? A: When I first got hired, Punahou was leaning on its traditional donors, the kamaaina families that had sent their kids here for generations. But, as we expanded our…

Top-Flight Leadership

Mark Dunkerley turned Hawaiian Airlines into a world-class carrier “You’d have to be crazy to get into the airline business,” Mark Dunkerley said wryly. The Hawaiian Airlines CEO was speaking late last year to a group of young leaders from…

Hurry up and Wait on Taxes

Businesses must pay GET earlier, but state takes longer to cash checks For decades, the state has taken weeks on average – even months – to cash taxpayers’ checks. Now, with government-worker furloughs and restrictions on temporary hires, the check-cashing…

Adaptive Lessons

If the shoe fits, the saying goes, buy it in every color. And if the shoe-business model doesn’t fit right away, Teri Edmonds will find a way to make it work. In 2001, Edmonds opened her shop, If The Shoe…

Down, Not Out

There’s no denying it’s been a brutal three years for Central Pacific Bank and its parent company, Central Pacific Financial Corp. The bank’s aspiration of grabbing more market share with its 2004 merger with City Bank has all but disappeared.…

Making a Hobby Your Business

Maui Surfer Girls founder Dustin Tester proves that, with hard work, you don’t need a business degree to own one. Tester’s love of surfing and her Adventure Education degree from Prescott College in Arizona inspired her to start an all-girl…

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Categories: Leadership