Successful events are a critical way of interacting with customers. Philip Richardson, CEO of Current Affairs, one of Hawaii’s most prestigious event-planning companies, offers advice on getting the most from your events. 1. Define your objectives “You’ve got to have…
Q. I own a small business. How do I go about planning for my retirement and for my (few) employees? A: If you are a Hawaii small-business owner, you have a lot to think about: sales, expenses, marketing, cash flow, competition.…
Online competitors were killing off bricks-and-mortar music stores when Peter Dods bought Honolulu’s Easy Music Center from Servco Pacific in 2005. Since then, Dods has opened a second store and, with the two locations, has tripled sales and quintupled profits,…
John Bates’ job as a mediator is to help find common ground. He has overseen thousands of mediations since opening his firm in 1991 and says mediation gives disputing parties power over a settlement’s outcome while providing confidentiality and certainty…
There are many factors that determine where you buy your groceries: location, service, selection, and product quality. But price may be the most important, because everyone likes a deal. During three weeks in May, I visited 22 grocery stores all…
We saw what happened to Aloha Airlines when go! flew in and started a price war that…
Al Medeiros tilts back on a folding chair in the shade of his panel truck as the crowds line up at his Paniolo Popcorn booth, lured by the smell of warm butterscotch. The sun is climbing high, but business is…
Lanikai Juice’s most popular smoothie is the Pacific Passion, which is made by blending passion fruit, pineapple, mango, papaya, banana, yogurt and honey. “We use fresh yogurt and we don’t use any concentrate juice,” says Pablo Gonzalez, owner of Lanikai…
BOSS METHODOLOGY The Business Outlook and Sentiment Survey (BOSS) was conducted by QMark Research using a list of Hawaii companies purchased from Equifax Polk Business Directory. The sample of companies was stratified based on number of employees. Small businesses were…
