Small Business

Is Customer Service Dead?

In some places, yes, but in others it is thriving and evolving to meet the expectations of customers who want all the options, from online shopping to friendly face-to-face service.  When you arrive at Big Island Candies in Hilo, you…

High Seas Entrepreneur

Local sailor charts a unique course in sailing’s toughest challenge – a dangerous round-the-world race. Mark Towill gripped the helm of the 65-foot Volvo Ocean Racing boat in the inky blackness of an Antarctic Ocean night, pushing the boat to…

Water Slide Tester

Name: Keanu Santana Age: 22 Job: Water slide tester and operations supervisor, Wet’n’Wild Hawaii Start: Santana grew up in Waianae and graduated from Waianae High School in 2014. “What I love about the school is that it’s located right next to the ocean,”…

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Categories: Small Business