Small Business

Is Customer Service Dead?

In some places, yes, but in others it is thriving and evolving to meet the expectations of customers who want all the options, from online shopping to friendly face-to-face service.  When you arrive at Big Island Candies in Hilo, you…

High Seas Entrepreneur

Local sailor charts a unique course in sailing’s toughest challenge – a dangerous round-the-world race. Mark Towill gripped the helm of the 65-foot Volvo Ocean Racing boat in the inky blackness of an Antarctic Ocean night, pushing the boat to…

Water Slide Tester

Name: Keanu Santana Age: 22 Job: Water slide tester and operations supervisor, Wet’n’Wild Hawaii Start: Santana grew up in Waianae and graduated from Waianae High School in 2014. “What I love about the school is that it’s located right next to the ocean,”…

Business is Brewing

Kombucha’s reputation for healing has spawned local startups and added a popular product to many stores’ lineups Kombucha’s appearance, smell and flavor may resemble apple cider vinegar but don’t let that fool you. People around the world have a thirst…

New Ways to Fundraise

Traditional fundraising techniques sometimes have a poor return on investment and don’t speak to a modern audience. Here’s how local nonprofits are innovating to reach new donors and funding.   1. Ditch the Banquet Today’s donors can tire of what…

Protecting Art for Posterity

Name: Cynthia Low Age: 50 Job: Director of collections and exhibitions registrar, Honolulu Museum of Art Start: Low was born in Los Angeles and raised on Maui. She got her bachelor’s degree in art history at UH Manoa, her master’s in architecture from…

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Categories: Small Business