Photography by Jeff Hawe and courtesy of respective families.

Survive and Thrive

Beverly Creamer

There’s a perfect storm ahead, and most of Hawaii’s family businesses are not prepared. That’s one conclusion from a groundbreaking survey of owners at about 140 family-owned local companies. The first-of-its-kind survey was conducted by research company Market Trends for Business Consulting Resources, a locally owned company that advises family businesses. “Family businesses are facing Read the full article…

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Corporate Anniversaries 2017

HB Special Promotional Section

What does it take to succeed in Hawaii? Read stories from local companies that have endured and flourished for many years. Each has its own unique recipe for achievement and accomplishment. Featuring: ST. ANDREW’S SCHOOLS HENSEL PHELPS TILECO INC. HEMIC MARYKNOLL SCHOOL  

July 2017 , Success Stories
July, 2017
Restaurants and tourism companies are some of Michelle Chun's biggest clients. They want an outside assessment of their customer service from Chun's “mystery shoppers.” She is photographed at Arancino di Mare in Waikiki. Photo by David Croxford.

Local-Kine Biz: Can You Keep a Secret?

Jackie M. Young

Ever wonder what customers really think of your business, and what sort of service they receive when you’re not around? Mystery shopping firm Insight Twenty20 can tell you. “Michelle Chun and her team understand the hospitality industry and what keeps guests coming back,” says Turtle Bay Resort manager Brian Hunnings, a client for more than Read the full article…

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aio Media and Hawai‘i Lodging & Tourism Association Launch Awards Program Honoring Top Achievers in the Industry

Hawaii Business magazine

Three aio Media-owned magazines — HONOLULU, Hawaii Business and HAWAII — have partnered with Hawai‘i Lodging and Tourism Association (HLTA) to launch an awards program that honors some of the top achievers in the tourism industry. The aio Media Hawaii Lodging and Tourism Awards will be based on pubic nominations in 17 categories including accommodations, Read the full article…