May 2012

Cover Story

Features

Departments

SmallBiz

Small Local Companies Versus Mainland-Based Giants City Mill, Leather Soul, Mobi PCS and Title Guaranty share how their small companies take on bigger competitors. by Catherine E. Toth May 2012 Ask SmallBiz: Engaging Employees It seems like a paycheck isn't enough to keep my employees fully engaged in customer service and efficiency. What can I do? by Kalei Inn, Organizational & Leadership Consultant and Coach May 2012 5 Steps to a More Civil Workplace Penelope Paik of Civility International offers a few tips on creating a better work environment with your colleagues. by Catherine E. Toth May 2012