Q: It seems like a paycheck isn’t enough to keep my employees fully engaged in customer service and efficiency. What can I do? A: To engage your employees, create a positive work environment that has clear goals and expectations, effective communication,…
The first woman to lead the full-service medical facility in Kailua discusses Castle’s renovations, green efforts and open-heart-surgery program. Castle is undergoing a $26 million renovation. What’s changing? Over the last 10-plus years, we’ve been renovating older areas of the…
After years of working on contentious issues, such as whether to build a new power plant in West Oahu or wind farms on Lanai, Alm has learned valuable lessons about building community consensus. Now, as the leader of the new…
Mike McCartney President & CEO, Hawaii Tourism Authority McCartney, who served on the APEC 2011 Hawaii Host Committee, discusses the after-effects of APEC and HTA’s plans for 2012. How will APEC affect Hawaii’s visitor industry now and into the future?…
At first glance, Hawaii Fish Co. in Mokuleia doesn’t look like a hotbed of innovation. For more than 20 years, owner Ron Weidenbach has run a simple operation, raising tilapia in floating cages in the deep waters of an old…
Tim Johns has had an eclectic career. He recently became a senior VP at HMSA and was co-chair of the APEC Hawaii Host Committee. Previously, he served as CEO ofBishop Museum, COO of the Damon Estate, VP of Amfac, chairman…
Sexton has been with Xerox for more than 30 years, guiding the Hawaii branch through dramatic changes in business and technology, and one of the greatest tragedies in Hawaii history: the mass murder at the Xerox warehouse in 1999. We talk with Sexton…
In the 4 a.m. darkness each workday, Eric Yeaman slips out of his house and into the garage. Closing the door, he flips on a large-screen TV for the latest news and sports, and runs three to six miles on…
Kuyper was born and raised on Oahu, but, like many ambitious Hawaii youth, he was drawn by college and career to the mainland. Thirty years later, after working for blue-chip companies like the Boston Consulting Group, Wellington Management and Morgan…
“Past is prologue.” – William Shakespeare Darrell Hamamura punches his code into a keypad, pulls open the door to the vault and steps back into the past. As the land information systems manager for Kamehameha Schools, he tracks the endowment’s…
The annual session of the Hawaii state Legislature is when issues are debated, compromises are forged, new laws are created – and legislators ask for your money. An analysis by Hawaii Business magazineshows that during the 2011 state Legislature, 14 of the 25…
Problem: “Where did those shots come from?” Even on today’s high-tech battlefield, it’s often hard to tell. That’s why Honolulu-based Oceanit developed FLASH – Fast as Light Assessment of Snipers and Hostile Fire – which uses infrared sensors and high-speed processors.…
What looks like can’t-miss, all-star potential often turns out a few years later to have been all potential and no actuality. But baseball scouts and managers have to keep looking because they need new players all the time to replace…
After nearly three years of construction, Aulani, a Disney Resort & Spa, opened in September at Ko Olina. In an exclusive interview with Hawaii Business at the resort, Disney’s chief executive talks about Aulani’s role in the global conglomerate, about planning…
Q: You often tell people, ‘I do laundry,’ including Gov. Ben Cayetano when you first met him, but how did you get into that business? I had always been an entrepreneur, but I had just taken time off to have William, my…
Each person’s road to success is unique, but these four women shared similar challenges and goals. Each explains that success has never been about money or power, but about personal goals and helping communities. • Attorney Crystal Rose, chair of Central…
As executive VP and GM of dck pacific construction since 2008, Roger Peters has guided the company through one of the worst building climates in memory. With few major projects (except for rail) on the horizon, we ask Peters for…
As a former top executive at Aloha Airlines, Aloha Island Air, Roberts Hawaii and theHawaii Superferry, Neil Takekawa has had more than his share of high-flying corporate jobs, with their big salaries and big headaches. Now, as COO at the nonprofit Japanese Cultural…
When political leaders and multinational CEOs arrive for the APEC Conference in November, Hawaii will have its big chance to show half of the world that we are more than just a pretty face. It's our best shot at proving Hawaii is…
At the president of the state's oldest and largest tour and transportation company, Percy Higashi oversees 1,400 employees and 900 vehicles on four islands, the world's largest Polynesian catamaran, and theMagic of Polynesia show. Before joining Roberts last year, he had…
Kurren isn’t a typical business executive. She’s not a natural risk taker, has never thought of herself as ambitious, and credits others for recognizing her abilities and challenging her to accept greater responsibilities, which eventually gave her the confidence to…
It's much the same with businesses. When they're thriving, their income statements all look alike – tidy family portraits of profits and tranquility. It's when companies fail that all their neuroses and idiosyncrasies come into view. That's when you discover…
Donald Horner has a saying:"When life hands you challenges, you have two choices - you can be…
10:38 A.M. Tuesday Peter Carlisle’s private office, Honolulu Hale Photography by Twain Newhart >> Honolulu Mayor Peter Carlisle gets most of his work done in his inner office, not the ceremonial office that you often see on TV. He…