Critics say The state Public Utilities Commission is slow, inefficient and secretive, but this small agency has a lot on its plate. It regulates: 4 electric utilities; 1 gas company; 176 telecommunication companies; 38 private water and sewer companies; 4…
When financial services companies show a magazine or TV ad, they don’t entice you with a pile of money. Instead, they often show a retired couple walking along a beach, enjoying life in a tropical paradise after years of hard…
The state got just what it was expecting in its Christmas stocking. Unfortunately, it was another lump of coal – more bad news about the state of Hawaii Employee Retirement System, which covers both state and county employees. In its…
Hawaii’s tourism industry blasted a sigh of relief as fierce as the strongest tradewinds as visitor counts rebounded and hotel rooms filled last year. Yet for one group, the recovery hasn’t come fast enough. Those are the owners of resorts…
The new chairman of the Hawaii Hotel & Lodging Association is Vice President in charge of Marriott’s hotels and resorts in Hawaii, North Asia and the South Pacific. Tatum says growing up in Hawaii has given him a valuable perspective on how the hospitality…
Tokyo, Japan — High on the stage of the Hawaii booth, overlooking the hubbub of Japan’s biggest travel fair, the musical group Manoa DNA launches into “Aloha You, Aloha Me.” It’s a catchy tune, sung mostly in Japanese, that has…
If civil unions for same-sex couples became legal in Hawaii, what would be the added financial burden on local businesses? A major study on the issue says the average business would face a small increase in the cost of employee…
Businesses must pay GET earlier, but state takes longer to cash checks For decades, the state has taken weeks on average – even months – to cash taxpayers’ checks. Now, with government-worker furloughs and restrictions on temporary hires, the check-cashing…
Helping guests in every way possible Guests usually ask the hotel concierge basic questions like, “What’s a great place for a romantic dinner?” or “How do I get to the North Shore?” But the request is sometimes more challenging, like…
The hotel owner waited patiently to chat with Hawaii Gov. Linda Lingle in the steel-and-glass enclosed lobby of the Kai Wah Plaza International Hotel in Kunming, China. When they met, Chau Lai Kai thanked Lingle for staying at her property…
It’s time for a reality check on affordable housing in Hawaii. We are fooling ourselves if we think that current policies and incentives will eventually create enough homes for the tens of thousands of working families who want places of…
When kamaaina think back to the old plantation days, many don’t immediately recall the poor living conditions and backbreaking work. Instead, they reminisce about a tight-knit community of people from all backgrounds pitching in and pooling resources to get things…
“Building affordable housing is complicated,” says Makani Maeva. She should know. As Hawaii director for the VitusGroup, an affordable-housing developer, she recently completed the Lokahi Apartments, 307 rentals in Kona. Between January 2007, when another developer laid the project in…
Participants in this discussion: Kirk Belsby, VP of the endowment for Kamehameha Schools Kyle Chock, executive director of Pacific Resource Partnership Keiki-Pua Dancil, president and CEO of the Hawaii Science and Technology Council State Sen. Carol Fukunaga, Democrat, representing McCully to…
People love to blame politicians for the problems our country faces. “They’re all crooks” and “Throw them out” are the most common solutions in casual political conversations between friends and neighbors. The problem is that, Republican or Democrat, all of…
Ask Ernest Nishizaki what the single most important thing is that Hawaii could do to revitalize its visitor industry and economy, and he does not hesitate with his answer: Fix Honolulu International Airport and fast. “We’re talking about the first…
Except for college and graduate school, Jodee Crane has spent her whole life on Kauai and she can’t remember when the job situation has been so bleak. She says there’s desperation in their words as unemployed workers wonder what will…
The tab has finally come due. For decades, Hawaii neglected its critical public infrastructure. Inadequate roads and highways have left us with mind-numbing traffic jams, not just in Honolulu, but in Kona, Kihei and Lihue. Our harbors – the entry…
Waikiki and other resorts statewide are more crowded these days. Visitor arrivals are up while beaches, stores and restaurants are filling again with tanned people spending their money. But there is a cloud on the horizon: Union contracts covering most…
A vast, illegal economy operates just beneath Hawaii’s legitimate society, and many people who earn their money in the legal economy spend part of it in the black one. The narcotics trade serves both street-corner junkies strung out on crystal…
One billion dollars a year. That’s the estimated taxes in Hawaii that don’t get paid by contractors and waiters, accountants and attorneys, hairdressers and everyone else who hides all or part of their cash income. Just about everyone contributes knowingly…
When Mitch D’Olier left Honolulu’s Victoria Ward Co. to lead Kaneohe Ranch, the largest landowner in Kailua, on Windward Oahu, he thought he would see few tourists on the job. “When I was at Victoria Ward, about 30 percent of…
What a difference a billion dollars makes. Until recently, the state treasury – officially, the Treasury Management Branch of the Financial Administration Division of the Department of Budget and Finance – has operated in relative obscurity. With its staff of…
8:00 A.M., Monday Royal Hawaiian Hotel, Waikiki >> Lou Ellen Kaneshiro, director of housekeeping at the Royal Hawaiian Hotel, and her assistant, Si Jung Wong, hold a pre-shift meeting with her staff. The iconic pink hotel has 495 rooms and…