Tourism

Maternity Tourism in Hawaii

These two companies help pregnant Chinese women obtain visas and fly to Hawaii so their children are born here and get U.S. citizenship Goen Gao runs a tourism company for Chinese visitors called Hawaii Lulutrip, and a side business called HI…

Do B&Bs Help or Hurt Your Business?

Most business say neither, but there’s a shift over time among those who see an effect The BOSS survey asked 402 local business leaders about the impact on their companies of visitors who use B&Bs and other nonhotel accommodations outside…

Project Delays at Hawaii's Airports

Modernization and expansion projects at Hawaii’s airports are years behind schedule and tens of millions of dollars over budget. Some say the solution is an independent statewide airport authority. Twenty-one hours out of the day, Hawaii’s largest airport has enough…

Marketing Hawaii 3.0

A record-setting 8.9 million visitors came to Hawaii in 2016. Most were drawn by the Islands’ decades-old persona of sun, sand, surf and aloha, but some were lured by the artful use of creative technology: • A photo on the…

Talk Story: David Uchiyama

In April 2016, Uchiyama took over at Island Air after it was sold by billionaire Larry Ellison to local investors. Uchiyama has a long track record in the local visitor industry, including serving as VP for brand management at the…

Raising the Bar

When Sky Waikiki director of mixology Jen Ackrill debuted such wild ingredients as turmeric-infused vodka, spicy chili liqueur and absinthe spray as part of a new series of surf-inspired cocktails, we were impressed. Her innovative new take on cocktails was…

Talk Story: Jean Rolles

Jean Rolles, now 81 and daughter of Outrigger's founders, Roy and Estelle Kelly, has been named Salesperson of the Year for 2016 by the Honolulu chapter of Sales and Marketing Executives. SME Honolulu will honor her at its annual luncheon,…

Pedal Power

Will Mather has bike renting down to a science. He’s able to fit a customer with the right size bike, discuss safety and road rules, equip them with a helmet and lock, and take payment for the rental, all in…

How Hawaii's Beach Waters Rank

Was Your Beach Tested? The state uses a tiered system based on risk to determine which beach waters to sample for bacteria. Tier 1: These beaches take priority because they are heavily used and have factors that could influence higher…

New Way to Book Tours in Hawaii

ORIGIN: Like many origin stories, Activiter’s started in Vegas. Stuck on the Strip in the heat of the day, the company’s co-founders – Rob Lafontaine and Ikaika Sheehan – decided to see a show (mostly for the air conditioning) and waited in…

An Innovation in Hotel Uniforms

In Hawaii, the business of hotel uniforms has traditionally been messy. A hotel would contract with a company to design and produce uniforms for its staff, but a different company would clean them. If the fabric shrank or threads came…

Made in Hawaii

Iolani Sportswear president Lloyd Kawakami remembers when aloha shirts were only made in Hawaii. Today, they are produced cheaply in Asia or sold under labels such as Tommy Bahama, which have no connection to the Islands. That competition has put…