May 2010

Cover Story




This is a Tourist Spot?!

Businesses welcome visitors, but residents don’t always like to share their favorite haunts

5 Steps to Saving on Workers’ Compensation Insurance

Bob Dove of HEMIC shares his tips on saving on insurance premiums

Ask SmallBiz: Collecting your debts and solving a cash-flow issue

A lot of customers are long overdue on paying me. I’m reluctant to take them to court, but I’m forced to borrow to pay my employees and bills. What do you suggest?

Customer Service Lessons

Jeremy Leonard of Pacific Pump and Power explains how his company takes customer feedback and turns it into positive results

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