Brand loyalty is strong in the Islands, but give a customer a bad experience and they may never forget or forgive. “From right here, I can see one, two, three, four, five banks outside my window,” says Dennis Christianson, partner/CEO…
Many local organizations have created mobile phone apps to connect with customers, students, patients and others, but apps are not useful to every business At any time, students at Hawaii Pacific University can look at their assignments, view their grades,…
In January, Michael J. O’Malley became managing partner of Goodsill Anderson Quinn & Stifel, responsible for the business, management and overall operations of one of Hawaii’s oldest law firms. The 64-year-old alum of Kailua High School is also a corporate…
FOR A FULL RECAP OF THE EVENT CLICK HERE Hawaii Business magazine's SmallBiz Academy returns to Windward Oahu! Hawaii's family businesses will face a powerful storm in the next 10 years. According to a survey of over 150 family businesses, the…
The number of tourists coming to Hawaii keeps climbing and many are now crowding into places that were once reserved for locals. It’s a worldwide situation. However, the solution to “overtourism” may not be to cap the number of visitors…
Nearly half of our state legislators hold second jobs, from pilot, doctor and lawyer to business owner, real estate agent and more. Most people would be surprised to see a state senator mowing the lawn or cleaning the restrooms at…
Hawaii Business magazine's SmallBiz Academy returns to West Oahu! Oahu’s “Second City” has been growing exponentially and today West Oahu is seeing the fastest growth of any area in the islands. What does it mean for small businesses? At the…
It's been a banner year for Hawaii Business magazine. From winning eight national awards and 14 State Awards to hosting the largest Wahine Forum in its 10-year history, there were numerous reasons for us to count our blessings in 2017.…
If national news reports are any indication, retailers should all hunker down for the impending Mall Armageddon. Myriad online headlines foretell the imminent doomsday: "The Great Retail Apocalypse of 2017," "Malls Are Doomed," and "The Retail Bubble Has Now Burst"…
“This is about the past, the present and ... the future,” said Chris Hause, VP of marketing, sales and business development at Kaiser Permanente. “Tonight we are united by a cause of creating a bright future for all of Hawaii.…
Going to court is stressful, costly and all too public. Many say that mediation offers a better way that is faster, cheaper, more private and less likely to create lifelong enemies. Tracey Wiltgen remembers the friend who was building his…
Hawaii Business is thankful to be strengthening the local economy and helping our communities thrive by offering insightful and engaging content for the past 61 years. This attitude of gratitude has us looking back on all of the editorial features…
People who work with horses in Hawaii agree on two things: It’s a tough way to make a living and a great way to make a living. Tough, because the costs of importing and feeding horses are high and the…
Flexibility and Work/Life Balance Advice From Someone Who's Been There
Mericris Neyra knew she wanted to be a nurse back when she was at Farrington High School, so she enrolled in nursing at UH Manoa. But as she neared graduation in December 2014, the 22-year-old faced a saturated nursing-job market…
Patrick Oki says he was assigned to his first fraud investigation in the mid-1990s, just a few years after graduating from UH-Manoa and joining an accounting firm. “We had to go to our client’s site on a Saturday and we…
Employees at Whole Foods Market vote on the fate of a new hire, but the company likes to call it an act of affirmation, not something you’d see on “Survivor.” “It’s really affirming this new team member is part of…
Only Half of Hawaii Got a Raise QMark Research surveyed 400 people statewide for Hawaii Business and asked if they got a raise over the past two years. Here is what those who work outside the home told QMark: Raises…
I am the person most responsible for my health. No question about that. But should my company also take an interest in my health? In crass financial terms, the answer is yes. One reason is obvious: health insurance premiums. At…
Mary Fastenau Partner at Anthology Marketing Group and founder of its digital division AnthologyMarketing.com Question: What should I consider when revamping my business’s website? Answer: It’s time to redo your website, but where do you start? Everybody from Google to…
Since April, Barnes has led Kaiser in Hawaii, which has 231,000 member clients, a hospital in Moanalua, 22 clinics and 4,400 employees, including 500 doctors. Barnes started her health-care career 40 years ago as an intensive- care-unit nurse. “It’s easy…
Mention tilapia and most local folks will cringe, thinking about the muddy-tasting fish swimming in unappetizing places such as the Ala Wai Canal. But tilapia’s reputation is changing. When James Beard-award-winning chef Alan Wong served this fish alongside mahi mahi and opakapaka at a…
For years, Hawaii has been exporting oyster seeds (read: babies) to the Mainland. But, this year, for the first time in nearly three decades, these oysters are being fully matured – and sold – in the Islands. In late February, after a…
Popular lecturer brings mainland and local experts into his summer course and invites the public to join them The compelling subject of ethics in business and other professions never gets old, which is why Will Weinstein is back for the 11th…