Archives: March 2020

Virtual Interview on COVID-19: Lisa Truong Kracher, President & CEO, Staffing Solutions of Hawaii and Kahu Malama Nurses

How are you coping amid the COVID-19 crisis? Our teams at Staffing Solutions of Hawaii and Kahu Malama Nurses are facing challenges we have never faced before in all aspects of our organization. We are keeping up with the latest CDC, federal and state updates regarding the pandemic locally and nationally while keeping our office and field staff focused on…

Small Business/Big Challenges: Violeta Arnobit, CEO, Ace Medical Inc.

How is Ace Medical coping with the COVID-19 crisis? We prepared our staff by providing early education about COVID-19 in February based on information from World Health Organization. We reviewed our policies on universal precautions and hand washing. We instructed our team on physical and social distancing to prevent the spread of COVID-19. We started only allowing one customer into…

Virtual Interview on COVID-19: Bob Harrison, CEO, First Hawaiian Bank

How are you coping amid the COVID-19 crisis? Our team is coping well with what is truly an unprecedented community health and economic challenge. It has been amazing to see how quickly and effectively our team has been able to adapt to an incredibly challenging and fluid situation. Our primary concern has been creating a healthy and safe work environment…

Small Businesses/Big Challenges: Dance Studio Goes Virtual Only

Aloha Dance Studio was founded by Tiffany Dick in 2002. The Līhuʻe studio has five independent, part-time adult instructors and five student teachers. Dick says thousands of keiki have danced with the studio over the last 18 years.   How are you coping with the COVID-19 crisis? The dance studio closed its two Līhuʻe locations. Dick says prior to COVID-19,…

COVID-19 Might be an Act of God That Voids Business Contracts

It’s possible that some businesses in Hawai‘i will try to claim that circumstances surrounding COVID-19 absolve them of obligations under a business contract. Mark Ito, attorney at the Honolulu firm of Schlack Ito Whether they have a good case depends on the contract’s language, the obligation at issue and the impact that COVID-19 has had on that party’s ability to…

Virtual Interview on COVID-19: Karen Tan, President and CEO, Child & Family Service

How are you coping amid the COVID-19 crisis? Right now, I give myself grace and practice understanding. We are navigating unchartered waters with this global pandemic, and new updates come in throughout the day. This means decision making is challenging, because as a leader I normally gather all the relevant information to chart the best course for our organization and…

Virtual Interview on COVID-19: Christine Lanning, President, Integrated Security Technologies Inc.

Lanning is Hawai‘i SBA’s Small Business Person of the Year How are you coping amid the COVID-19 crisis? We are following all government guidelines and providing communication, support and calm to our employees and customers. We are asking our staff to not only help our customers but also help our community in any possible way. Did your business continuity plan…

Virtual Interview on COVID-19: Halona Norton-Westbrook, Director, Honolulu Museum of Art (HoMA)

How are you coping amid the COVID-19 crisis? While these are challenging times for all of us, we have made important changes at the museum to strengthen communications as we adjust to the new norm of working remotely. Our senior management team videoconferences daily to monitor the virus response here and around the world, and then use that information to…

Small Businesses/Big Challenges: Deep Kine Kitchen Cleaning

Deep Kine Kitchen Cleaning was founded by Dana and Wendy Daniels in 2018. They have six employees and run the commercial kitchen cleaning business from their home in Haiku, Maui.   How are you coping with the COVID-19 crisis? Prior to the pandemic, the business was projecting up to $120,000 in quarterly revenue, Dana Daniels says, but now many clients…

Virtual Interview on COVID-19: Jeffrey A. Shonka, President & CEO, First Insurance Co. of Hawaii

How are you coping amid the COVID-19 crisis? We recognize that a lot of families and businesses are hurting. FICOH is fortunate in that we’re less vulnerable to hardship than restaurants, merchants, hotels and other businesses, which are directly affected by recent government and public health measures to limit the spread of the COVID-19 virus. Our commitment is to keep…

Local Tech Expert Explains Today’s Unprecedented IT Challenges

Hawai‘i’s huge increase in people working from home has created IT challenges for local businesses. Derek Gabriel is the cofounder & CEO of Ignite Solutions Group, a cloud technology service provider, and he has been busy the past few weeks helping local businesses deal with these IT challenges. But he found time to talk with Hawaii Business Magazine’s Anthony Bagnoli…

Virtual Interview on COVID-19: Steven J. Teruya, President & COO, Finance Factors

How are you coping amid the COVID-19 crisis? We are doing relatively well under the stressful circumstance in maintaining constant communication with our employees, customers and stakeholders Did your business continuity plan work or were there surprises? Yes, it worked. The drills we have been testing over the past years are now paying off.  Surprises, yes. Our managers have been…

Virtual Interview on COVID-19: LJ Duenas, Executive Director, Alzheimer’s Association, Aloha Chapter

How are you coping amid the COVID-19 crisis? This is a very stressful time for many, with fear, anxiety and much uncertainty of what tomorrow will look like. Focusing on managing stress and staying calm has been a priority for me while following state health agencies and CDC COVID-19 guidelines: washing your hands, social distancing, refraining from touching your face,…

Virtual Interview on COVID-19: Scott Seu, President and CEO, Hawaiian Electric

How are you coping amid the COVID-19 crisis? Everyone at Hawaiian Electric is keenly aware that reliable electric service is essential to everyone, especially now. There’s no question we must maintain our high levels of performance. Hawaiian Electric is in full operation on five islands. We have plenty of fuel and other supplies and regular deliveries are on-going. Though many…

Virtual Interview on COVID-19: Jill Hoggard Green, President and CEO, The Queen’s Health Systems

How are you coping amid the COVID-19 crisis? The Queen’s Health Systems recognizes this is a crucial time and is working around the clock to minimize and suppress the spread of the disease while preparing and caring for patients with COVID-19. We have activated our emergency management protocols. The safety of our patients and caregivers is our primary concern. On…